Overview:

SOFTSWISS continues to expand the team and is looking for a Junior Account Manager (Latin America based with Portuguese and Spanish).

We need a true, experienced and accomplished professional who shares our culture and values. 

Key responsibilities:

• Establish and develop strong long-term relationships with clients in Latam and key persons on client's side
• Understand client business specifics and how it operates
• In collaboration with client's key persons identify potential issues and problems client business may face to propose solutions to solve them
• Analyze client's business and client's competitors projects to identify and propose new potential business developments opportunities to the client
• Analyze and track key projects metrics
• Be responsible for the general client satisfaction
• Meetings with clients
• Resolve ongoing issues and problems
• Prepare reports and invoices

Requirements:

• Written and spoken English ~B2
• Native or Proficient level of Portuguese
• Upper-intermediate or higher level of Spanish
• Strong communication, negotiation and analytical skills
• Previous experience in creating and implementing strong relationships with clients
• 1+ years in account management and/or customer success management
• Experience in gambling is an advantage, but not a must

What we offer:

• Full-time remote work opportunities and flexible working hours
• Comprehensive Mental Health Programme
• Private insurance
• Sports program compensation
• Free online English lessons
• An additional 1 Day off per calendar year
• Generous referral program
• Training, internal workshops, and participation in international professional conferences and corporate events   

About us:

SOFTSWISS is an international company, and an iGaming software expert. We don't only follow iGaming market trends, we create them! SOFTSWISS is a recognised industry leader in iGaming software solutions development, covering almost all aspects of the iGaming industry. The company has an international team and an official presence in several countries. Projects powered by SOFTSWISS receive numerous awards and accolades from industry media. 

Our mission:

Changing the iGaming industry through technological innovation. 

SOFTSWISS in numbers:

• 2009 – foundation year
• 2000+ total employees worldwide
• 5 offices, countries: Poland, Georgia and Malta
• No1 provider in Crypto iGaming
• 7 proprietary products
• 800+ brands using our software
• 11B+ € bets processed per month
• 6M+ active players monthly