Support Manager
Attention all Support Managers! SOFTSWISS is expanding its team and looking for a standout professional to join us. If you are passionate about what you do and align with our values, let's connect.
Overview:
SOFTSWISS continues to expand the team and is looking for a Support Manager.
We need a true and accomplished professional who shares our culture and values.
About Product:
SOFTSWISS Game Aggregator
A fast and cost-effective solution that allows you to integrate and manage casino gaming content easily
Key responsibilities:
- Processing requests from clients in Jira helpdesk system
- Performance maintenance of the gaming infrastructure
- Interaction with associated departments and partners’ helpdesk systems
- Working on a schedule 2/2/3 or 5/2 (midnight shifts)
Requirements:
- Higher or incomplete higher education / technical education is an advantage
- B2 level of English
- C1 level of Russian
- Work experience in support of helpdesk systems is desirable
Nice to have:
- Technical support experience (the second line)
What we offer:
- Full-time work opportunities and flexible working hours
- Comprehensive Mental Health Programme
- Private insurance
- Sports program compensation
- Free online English lessons
- An additional 1 Day off per calendar year
- Generous referral program
- Training, internal workshops, and participation in international professional conferences and corporate events
About Us:
SOFTSWISS is an international company, and an iGaming software expert. We don't only follow iGaming market trends, we create them! SOFTSWISS is a recognised industry leader in iGaming software solutions development, covering almost all aspects of the iGaming industry. The company has an international team and an official presence in several countries. Projects powered by SOFTSWISS receive numerous awards and accolades from industry media.
Our Mission:
Changing the iGaming industry through technological innovation.
SOFTSWISS in numbers:
- 2009 - foundation year
- 2000+ total employees worldwide
- 5 offices, countries: Poland, Georgia and Malta
- No1 provider in Crypto iGaming
- 7 proprietary products
- 800+ brands using our software
- 11B+ € bets processed per month
- 6M+ active players monthly
- Department
- Game Aggregator
- Role
- Support Manager - Game Aggregator
- Locations
- T'bilisi, Georgia
- Remote status
- Fully Remote
- Employment type
- Full-time
Support Manager
Attention all Support Managers! SOFTSWISS is expanding its team and looking for a standout professional to join us. If you are passionate about what you do and align with our values, let's connect.
Loading application form
Already working at SOFTSWISS?
Let’s recruit together and find your next colleague.