Account Manager
Overview:
SOFTSWISS continues to expand the team and is looking for a Junior Account Manager. We need a true, experienced, and accomplished professional who shares our culture and values.
About Product:
Affilka – Affiliate Management Platform
A software platform to manage, track, and analyse affiliate performance.
Learn More
Key responsibilities:
- Full customer support
- Building strong long-term relationships with clients and key people on the clients’ side
- Understanding the specifics of the client's business, analysis of the client's requirements
- Assistance in solving technical problems
- Daily consultations on using the product
- Conducting product trainings and demonstrations for clients and their teams
- Interacting with the development team, collection and analysis of clients’ feedback, direct participation in product backlog shaping
- Creating manuals and documentation on the use of the product for customers
Requirements:
- Written and spoken English – B2 level
- Native or close to native level of Russian
- Strong communication, problem-solving and analytical skills
- Experience as an Account Manager, Support Specialist, or Consultant for at least 1 year
- Ability to work in a fast-paced manner and manage stress
- Self-organization and ability to prioritize tasks
- Ability to work both independently and in a team
- Negotiation experience would be a plus
- Experience in the IT field would be a plus
- Spanish, Chinese languages would be a plus
What we offer:
- Full-time remote work opportunities and flexible working hours
- Comprehensive Mental Health Programme
- Private insurance
- Sports program compensation
- Free online English lessons
- An additional 1 Day off per calendar year
- Generous referral program
- Training, internal workshops, and participation in international professional conferences and corporate events
About us:
SOFTSWISS is an international company, and an iGaming software expert. We don’t only follow iGaming market trends, we create them! SOFTSWISS is a recognised industry leader in iGaming software solutions development, covering almost all aspects of the iGaming industry. The company has an international team and an official presence in several countries. Projects powered by SOFTSWISS receive numerous awards and accolades from industry media.
Our mission:
Changing the iGaming industry through technological innovation.
SOFTSWISS in numbers:
- 2009 - foundation year
- 2000+ total employees worldwide
- 5 offices, countries: Poland, Georgia and Malta
- No1 provider in Crypto iGaming
- 7 proprietary products
- 800+ brands using our software
- 11B+ € bets processed per month
- 6M+ active players monthly
- Department
- Affilka
- Role
- Account Manager - Affilka
- Locations
- Warszawa, Poland, Poznań, Poland
- Remote status
- Fully Remote
- Employment level
- First /Mid-Level Officials
Account Manager
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