Position overview:

We are seeking a highly experienced and driven Head of Business Operations to lead our business teams and drive efficiency and growth. Turfsport, a leading company in the sports betting and gambling industry in South Africa, is looking for a professional with a deep understanding of the both retail and online industry, strong leadership skills, and the ability to implement operational excellence in a fast-paced, dynamic environment.

Key responsibilities:

1. Operational Process Development and Management
   • Design, implement, and optimize operational and business processes to maximize efficiency and business outcomes
   • Lead and oversee key business teams, ensuring alignment with company objectives and delivering results
   • Translating the company’s strategic goals into actionable operational strategies to support the company’s growth initiatives
2. Financial Performance
   • Managing budgets, monitoring expenditures, and ensuring financial sustainability
   • Tracking financial and operational KPIs to ensure profitability and minimize risks
3. Integration and Business Development
   • Oversee platform integrations and new business projects, ensuring successful execution and seamless operations
   • Collaborate with key stakeholders to define priorities, allocate resources, and manage timelines for critical projects
   • Actively participate in business negotiations and represent company interests in strategic partnerships
4. Team Leadership and Cross-Functional Communication
   • Building a strong corporate culture based on performance and teamwork
   • Ensure effective communication and collaboration across departments. Act as a key liaison for resolving issues and addressing challenges across multiple teams and projects
5. Risk Management and Performance Monitoring
   • Proactively identify and mitigate operational risks while maintaining business continuity
   • Monitor and analyze performance metrics to ensure the company achieves its financial and operational goals
   • Implement best practices to ensure sustained business growth and efficiency
6. Change Management
   • Ensuring the company’s flexibility and ability to adapt to market or strategic changes

Requirements:

• Degree in Business Administration, Economics, Finance, or a related field
  
• Proven track record in the similar position in the sports betting or iGaming industry
  
• Driven, self-starter personality with desire to achieve more
  
• The ability to see the big picture and identify key areas for growth
  
• Hands-on experience in analyzing, building and optimizing scalable business processes to achieve financial and strategic results
  
• Solid experience in budgeting, analysis, and cost management, with a focus on achieving profitability
• Strong ability to lead, motivate, and manage diverse teams in a high-pressure environment
• Exceptional communication and negotiation skills, with the ability to manage relationships with key stakeholders effectively
• Reporting to the CEO and the board of the Company

Why Join Us?

• Be a part of a leading company in the sports betting industry with global ambitions
• Take ownership of key operational processes and contribute to the company’s success
• Work in a fast-moving, high-growth environment where your ideas and efforts will directly impact business outcomes