Deputy team lead of analytics
Overview:
SOFTSWISS continues to expand the team and is looking for a Deputy team lead of analytics . We need a true, experienced, and accomplished professional who shares our culture and values.
Key responsibilities:
- Leadership: Manage, mentor, and develop a team of payment analysts, fostering a collaborative and high-performance culture.
- Analytics Strategy: Define and execute the analytics roadmap, aligning it with company goals and objectives.
- Data Analysis: Oversee the analysis of payment data to identify trends, risks, and opportunities, ensuring data-driven decision-making.
- Optimization: Collaborate with cross-functional teams to improve payment processes, reduce costs, and enhance customer experiences.
- Reporting: Develop and deliver regular performance reports, dashboards, and presentations for senior management.
- Stakeholder Collaboration: Partner with product, engineering, finance, and compliance teams to drive payment-related initiatives and projects.
- Risk Management: Monitor and mitigate risks in payment operations, including fraud detection and prevention strategies. Innovation: Stay updated on industry trends and technologies to identify opportunities for innovation and efficiency improvements.
Requirements:
- Experience:
- 4+ years of experience in payment analytics, financial analysis, or risk management.
- At least 1-2 years in a leadership or managerial role, preferably in the fintech.
- Strong understanding of payment processing, digital transactions, payment gateways, merchant acquiring, and risk management.
- Familiarity with regulatory compliance in payments, such as PSD2, PCI-DSS, AML, and KYC standards.
- Knowledge of fraud prevention strategies and transaction monitoring.
- Data Analysis & Business Intelligence:
- Hands-on experience with data visualization tools like Tableau, Power BI, Looker, or Google Data Studio.
- Strong skills in Excel (Pivot Tables, Macros, Data Analysis ToolPak, VBA preferred).
- Experience working with APIs to extract and integrate payment data from multiple platforms.
- Familiarity with A/B testing and experimentation to optimize payment flows.
Leadership & People Management:- Experience in leading, mentoring, and coaching teams in a dynamic and fast-paced environment.
What we offer:
- Full-time remote work opportunities and flexible working hours
- Comprehensive Mental Health Programme
- Private insurance
- Sports program compensation
- Free online English lessons
- An additional 1 Day off per calendar year
- Generous referral program
- Training, internal workshops, and participation in international professional conferences and corporate events
About us:
SOFTSWISS is an international company, and an iGaming software expert. We don't only follow iGaming market trends, we create them! SOFTSWISS is a recognised industry leader in iGaming software solutions development, covering almost all aspects of the iGaming industry. The company has an international team and an official presence in several countries. Projects powered by SOFTSWISS receive numerous awards and accolades from industry media.
Our mission:
Changing the iGaming industry through technological innovation.
- Department
- PSP
- Role
- Analyst
- Locations
- Poznań, Poland

Deputy team lead of analytics
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