Overview:

SOFTSWISS continues to expand the team and is looking for a Product Owner. We need a true, experienced, and accomplished professional who shares our culture and values.

About Product:

SOFTSWISS Casino Platform
Full-service modular software platform to manage online casino operations

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Key responsibilities:

• Define Quarterly Objectives – Establish clear goals aligned with business needs and user requirements, forming the foundation for product iterations.
• Review and Approve Product Increments – Validate and approve development team deliverables from design preparation to production release.
• Industry Expertise – Maintain a strong understanding of the iGaming industry, including market trends, player behavior, and regulatory dynamics, to drive product innovation.
• Data-Driven Decision-Making – Analyze key engagement, retention, and revenue metrics to inform product development.
• Backlog Management – Prioritize and refine backlog items with the team to prepare for sprint planning.
• Change Management – Gather, analyze, and integrate operational change requests into the product backlog.
• Define Clear Acceptance Criteria – Establish well-defined A/C for product features and validate them with stakeholders to guide QA testing.
• Maintain and Update Requirements – Dynamically adapt and ensure consistency across epics, user stories, and technical specifications.
• Usability Testing – Conduct tests and validate UI and interaction flows to refine the product roadmap
• Stakeholder communication – Serve as a primary liaison between stakeholders and the development plan, ensuring alignment on strategies and key decisions.
• Own Product Artifacts – Ensure high-quality documentation and management of epics, user stories, user cases, and edge cases.

Required Experience:

• 5+ years of experience as a Product Owner or a similar role in an Agile environment.
• Proficiency in English (Upper-Intermediate or higher).
• Strong knowledge of UX research and usability testing.
• Data-Driven Mindset – Ability to analyze and interpret key iGaming metrics such as player acquisition cost, LTV, and churn rate.
• Compliance & Licensing Knowledge – Understanding of gambling regulations across different jurisdictions.
• Product Optimization Experience – Track record of improving Gross Gaming Revenue (GGR) through data-driven enhancements.
• Expertise in KPIs – Familiarity with industry-standard KPIs, including ROI, ARPU, and game performance metrics.
• Experience with Analytics Tools – Proficiency in data analytics and business intelligence tools, with knowledge of A/B testing methodologies and SQL is a plus.
• Cross-functional Collaboration – Ability to work effectively with marketing, compliance, and development teams to align strategies with business goals.
• Strong Decision-Making Skills – A structured, data-first approach to problem-solving and product development.
• Proven experience in iGaming industry, with a solid understanding of gambling products, player behaviour, and regulatory challenges.

Nice to have:

• Knowledge of Data Analytics and A/B Testing.
• Familiarity with SQL and BI tools.
• Understanding of CI/CD and DevOps principles.

About Us:

SOFTSWISS is an international company, and an iGaming software expert. We don't only follow iGaming market trends, we create them! SOFTSWISS is a recognised industry leader in iGaming software solutions development, covering almost all aspects of the iGaming industry. The company has an international team and an official presence in several countries. Projects powered by SOFTSWISS receive numerous awards and accolades from industry media.

Our Mission:

Changing the iGaming industry through technological innovation.

Our Values:

We care
Mindful actions for big-picture goals: we value strategic vision, alignment, and personal responsibility.

We see people
People are the heart of our success: we prioritise the wellbeing and growth of our employees through a culture of warmth.

We embrace changes
Driving change through courageous spirit: we set ambitious goals, welcome initiative, and strive for entrepreneurial attitude and constant improvement.

We push for customer success
Perceiving customer success as our own: we provide high-quality services, build trust, and strive for win-win solutions.

We excel
Quality for industry leadership: our success is built on technological excellence, continuous improvement, and top industry talent.

Our Benefits:

• Full-time remote work opportunities and flexible working hours
• Comprehensive Mental Health Programme
• Private insurance
• Sports program compensation
• Free online English lessons
• An additional 1 Day off per calendar year
• Generous referral program
• Training, internal workshops, and participation in international professional conferences and corporate events

If you would like to find out more about us, please visit our website https://www.softswiss.com.

Learn more about our hiring process here (link) – what to expect, how to prepare, and what makes SOFTSWISS different.