Overview:

SOFTSWISS is growing and seeking an experienced HR Business Partner to support our technical and product development teams. This role is ideal for a seasoned HR professional with a strong background in partnering with engineering, product, and technical leadership. You will play a key role in driving organizational effectiveness, supporting strategic initiatives, facilitating change, developing managers, and ensuring the long-term success and retention of key talent.

This position requires a deep understanding of how technical teams work, the ability to anticipate organizational needs, and strong influence skills to partner effectively with product and engineering leaders.

Key responsibilities:

•  Strategic HR Partnership & Change Management
  

  • Serve as a trusted HR Business Partner to senior technical and product leadership, aligning HR initiatives with business strategy and product goals.

  • Facilitate organizational and structural changes, ensuring smooth transitions and strong communication throughout the teams.

  • Support business strategy execution by identifying talent gaps, advising on workforce planning, and helping build high-performing, scalable teams.

  Onboarding, Adaptation & Talent Development
  

  • Ensure a high-quality onboarding and adaptation process for new hires and internal transfers within technical/product teams.

  • Support personal development planning together with leadership: facilitate regular conversations, track progress, and promote continuous learning.

  • Lead and enhance development frameworks for technical and managerial roles.

  Leadership Coaching, Mentoring & Facilitation
  

  • Coach and mentor managers on leadership skills, team development, effective communication, and conflict resolution.

  • Facilitate team sessions, strategic workshops, retrospectives, and alignment meetings.

  • Promote modern leadership practices, psychological safety, accountability, and collaboration across teams.

  Succession Planning & Key Talent Retention
  

  • Lead succession planning initiatives for critical technical roles and leadership positions.

  • Identify key performers and high-potential employees; collaborate with managers on personalized retention strategies.

  • Monitor team climate and proactively address risks related to engagement or turnover.
    

  Core HR Processes & Team Support
  

  • Drive performance management processes within technical teams, ensuring clarity of expectations and quality of feedback cycles.

  • Oversee HR activities such as career development, recognition, internal mobility, and organizational communication.

  • Provide guidance on compensation discussions and working with data-driven insights to support decision-making.

  • Conduct regular 1:1s with employees and manage Employee Relations with professionalism and empathy.

  • Organize exit interviews and ensure a smooth offboarding experience with relevant insights captured.

Requirements:

• 5+ years of experience as HR Business Partner / People Partner / HR Generalist, with at least 2–3 years supporting technical, engineering, or product teams.

• English and Russian language knowledge - B2+

• Deep understanding of product development cycles, technical team workflows, and cross-functional collaboration.

• Strong experience in supporting managers and driving leadership development.

• Proven ability to navigate change, influence stakeholders, and manage complex team dynamics.

• Excellent English and Russian communication skills (written and verbal).

• Strong analytical, strategic, and problem-solving skills.

• Ability to work in a fast-paced, innovative environment with multiple stakeholders.

Nice to have:

• Experience working in large international product/IT companies.

• Background in fast-growing tech environments (e.g., SaaS, platforms, engineering-heavy teams).

• Experience with coaching methodologies or facilitation certifications.

What we offer:

• Full-time remote work opportunities and flexible working hours

• Comprehensive Mental Health Programme

• Private insurance

• Sports program compensation

• Free online English lessons

• An additional 1 Day off per calendar year

• Generous referral program

• Training, internal workshops, and participation in international professional conferences and corporate events