Overview:

SOFTSWISS is looking for a Middle Manual QA Engineer with 3+ years of commercial experience in web testing to join our Online Casino Platform team.

About Product:

We invite you to join the L3 team working on the company’s key product - the Online Casino Platform. It manages all core casino processes: players, games, payments, bets, bonuses, tournaments, and more. This is a high-load, Ruby-based platform focused on security and stability, processing over 120,000 requests per casino, with 100+ casinos in total.

The product is actively evolving, with continuous development and new features.

Tech stack:

• Backend: Ruby on Rails, PostgreSQL, Kafka, RabbitMQ, Sidekiq, Redis, WebSockets

• Tools: Docker, Kubernetes, MinIO, Vault, Swagger, Dry-rb, Jenkins, GitLab CI/CD

• Monitoring: Datadog, Zabbix, Sentry, Kibana

We are a 100+ expert Agile team setting technical standards across the company.

L3 team responsibilities:

• Solving and preventing complex issues through architecture and process improvements

• Ensuring the reliability and performance of the platform

• Automating and simplifying routine operations

Purpose of the Role:

You will investigate and resolve complex issues to maintain the Casino Platform’s stability and performance, while proactively preventing future problems through analysis, automation, and process improvements, supporting scalability in a high-load, security-focused environment.

Key Responsibilities:

• Work with the team of developers to investigate and resolve customer issues, focusing on preventing them in the future.

• Prepare testing documentation.

• Use your problem-solving skills to troubleshoot complex customer issues and provide solutions that meet customer expectations and our SLAs.

• Continuously improve your knowledge of testing methodologies, technologies, and tools, and share your learnings and best practices with the team.

• Continuously growing your depth of knowledge on the products you support.

• Develop your technical or management skills.

• Contribute to developing our fast-growing team with ambitious goals.

Required Experience:

• 3+ years of experience in web and backend testing.

• Solid understanding of QA processes and testing methodologies.

• Strong analytical and critical-thinking skills.

• Taking ownership of tasks and the ability to work independently.

• Strong attention to detail while being able to multitask.

• Experience with logging (Kibana) and monitoring systems (Sentry, Datadog).

• Strong understanding of database concepts and ability to write complex SQL.

• Proficient in testing APIs using tools like Postman or equivalent, and comfortable working with RESTful API.

• Experience writing and working with test documentation.

• Solid Linux & Bash fundamentals; proficiency with Git.

• Experience with message brokers (Kafka).

• Fluent in the Russian language.

Nice to have:

• Understanding of microservices architecture and containerised environments (Kubernetes).

• Familiarity with CI/CD pipelines (GitLab CI, Jenkins).

• Experience interacting with product/business stakeholders or clients.

• English level: Intermediate and higher.

Our Benefits:

• Full-time remote work opportunities and flexible working hours

• Private insurance

• Additional 1 Day Off per calendar year

• Sports program compensation

• Comprehensive Mental Health Programme

• Free online English lessons with a native speaker

• Generous referral program

• Training, internal workshops, and participation in international professional conferences and corporate events.